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Swift Call's touch screen kiosks provide a visible point of
presence and additional options for marketing and transaction
handling.
Automated services are expanding the ability of your clients
to directly, and independently, interact with their own accounts.
The success of new electronic services speaks for itself -
your clients are demanding more flexibility in the way that
they deal with you and they are now more attuned to, and skilled
at, using automated services to look after their on financial
affairs.
touchBank Interactive Enquiry Terminals give you another powerful opportunity to improve the quality of service you give your clients - enhancing and augmenting the customer service facilities you already have in place. The unique design and presentation of the touchBank screen makes it not only robust and easy to use, but also helps to raise the profile of your organisation among current and potential members.
Your decision to implement this technology will achieve three important objectives:
- Provide a simple point of contact for your members to carry out their financial transactions with your organisation
- Save you time and money by freeing your staff for more productive and worthwhile support of your members
- Give you an unprecedented opportunity to market your organisation and your services through a unique facility, setting your company apart from your competitors
And it is possible to add additional functionality to the system at any time through software upgrades only.
Your members can be given almost unlimited options through the simple-to-use on-screen menus. Through Swift Call's touchBank
software they can access their accounts directly with screens and buttons designed for this type of interaction, combined with
controlled access to information pages from your website, if required. The latter option makes it simple for you to maintain
your promotional material in one place.
If its cash handling you require our "SwiftCash" in-house cash dispenser provides a secure environment, that doesn't incurr transaction
fees and is a complete self-service solution. Based on standard ATM technology these machines link directly to your core banking system using Swift Call's SwiftCash Gateway - sharing
the same interface that your current Telephone Banking system uses.
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