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Recognising the strong consumer interest in Mobile Banking, Swift Call has developed a range of
options to give users direct access to Banking functions through their mobile phones. Key among these is the
move to secure direct access to account information and transactions via either standard browser technology or
downloadable applet.
A recent survey found 72% of mobile users
would like to deal with their finances while on the move. The majority (88%) were interested in
being able to view account balances,
whilst 65% wanted to be able to use their mobile phone to pay for goods and services. While these services have been
made available through Telephone Banking, Internet Banking and SMS based services for some time, the convenience
of mobile "internet" access is compelling - especially for bill payments.
Widespread access to broadband 3G networks and mobile handsets with high
resolution LCD displays now allow you to
extend transactional banking facilities
to your mobile users combined with real-time SMS alerts of important
financial events.
Importantly it is a customer initiated and maintained service that you can turn into a profitable venture
as well as a cost saver because your clients are encouraged towards self-service. You also gain other business
benefits from providing real-time services in conjunction such as:
- Notifying customers about changes to services, planned
outages, meetings etc.
- Sending personal notifications and acknowledgments
- Having your clients respond to your messages in real-time to act on an offer.
Mobile Banking offers your financial institution a unique way to save
time and money by reducing transaction handling costs and a new channel to market
for the next generation of customers. Please speak to us for more information on Mobile Banking or to
discuss your specific needs.
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