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SMS is a secret, silent and practical way to keep in touch when you can't - or don't want to - make a normal voice call. It allows you to send and receive messages by using the phone's screen and keypad.
Wherever you are you can simply key in your message using the keypad of your phone, hit SEND and you're silently communicating with anyone on a Mobile GSM network.
All digital mobile phones are able to send and receive SMS up to 160 characters long. These messages can be sent between all the local GSM phone carriers so it doesn't matter which service the sender or receiver uses. In some cases, SMS is supported to international roaming telephones as well.
Of course mobile-to-mobile SMS is only one way that this service can be used. It can also be used by organisations to send SMS to alert customers to events. As examples, the airlines can advise passengers of aircraft departure delays or you can sign up for services like the daily surf conditions. As a result, hundreds of millions of SMS are now sent every year.
SMS can be interactive, with requests for information sent as an SMS to you as a service provider, and automated responses sent back as another SMS.
SMS Gateway
Swift Call has developed an SMS Gateway to help you introduce these capabilities to your business through your own applications including:
- Allowing you to send SMS at any time to any mobile phone
- Allowing your clients to access information directly from your computer systems
- Enabling the development of automatic alerts about important events
- Notifying customers about changes to services, planned outages, meetings etc.
- Sending personal notifications and acknowledgments
- Providing another channel for marketing products and services
- Having your clients reply to your messages to request a call back to act on an offer
SMS offers your business a unique way to save time and money by reducing call time and costs (no wasted time chatting), spreading interactions over time to reduce peaks and turning enquiries into sales quickly. The Swift Call SMS Gateway makes this available now.
Features
The SMS Gateway provides a building block with a range of general purpose messaging options that include:
- Email to SMS for outbound messages
- SMS to email for inbound responses
- TCP/IP Socket connections from your other applications
- Send messages to individuals or groups
- Accept replies to offers
Swift Call would be happy to assist you to develop and integrate these functions into your business. |
